Customer Testimonials
100% satisfied with our purchase from the Parkway team. Preston was our salesman and did an amazing job in finding us a vehicle that fit our needs and our budget AND within our very short window of time to find a reliable vehicle. Thank you, Preston, and the rest of the Parkway Ford team for keeping our family rolling! - Dustin Paulson
He’s very accommodating person. I am 100 % satisfied for the job done on my gladiator.
Very polite and professional. Service was very quick and the technician kept the car clean.
worked me in without an appointment and tried to fix the problem. Still need to find out the problem. Working on it
Lorri Pilcher, Quick Lane Advisor was extremely helpful, which made my visit very positive. I will continue purchasing and servicing my cars at Parkway in the future.
Guys at the service desk were knowledgeable and courteous. I dropped my car off and service was completed within the timeframe stated.
Got in on time and got car back in a timely manner. Everyone was courteous and professional.
Excellent service and price. They ask me way too many times to do surveys. They should limit their surveys to once a year. We
Did a good job and was timely.
Also calibers replaced. Thanks to Phil Miller for getting our truck in as soon as possible. Ethan did a great job! Thank you!
They did a recall on my vehicle. They were polite and treated me very well and got me in and out in an hour. Thanks
Even short handed ,they still do their absolute best job to get you in and out
Very good job of taking care of my vibration issue I had in my drive line and differential. Parts shipping delays from manufacturer was the only issue. No fault of Parkway Ford. I would recommend them for service and will definitely have mine serviced there in the future.
Needed to get a safety recall done on my car. Everyone in the service department was super friendly. Even had a great place to work while I waited.
Had a recall of tailgate alignment. It didn’t need adjusting. Took a month for the appointment and an hour to wait. 5 min once they drove it in. All good!
Very courtesy and helpful. Answered all question
We arrived early. The check in process was flawless and our car was thoroughly checked from top to bottom and the oil change, using synthetic, was fairly priced. Great experience.
Took me right in and performed updates in minimal time and returned vehicle to me.
Great service as always
I was happy with service, only took 45 mins for a recall that was expected to be 1hr or more.
They are easy to work with. Had some issues with the pickup of my vehicle and where and when but it was taken care of. Work on car always seems to be good
Very pleased with my first service visit for a new car! Not familiar yet with faces/names of those who helped me, but all were so helpful and even answered questions I had very thoroughly. My paperwork said Jered and Doug, but think there was also another, so thank you to all! Very much appreciated the car being washed, also.
We were very pleased with technician who explained what was checked in our Pacifica. He was very professional and answered all of our questions.
Good service fast repair and great communication. Very pleased with the process of this recall
Everything went so smoothly from making the appointment to taking it to the appointment. Everyone was very polite and helpful!
Cody texted me thru out the day to let me know the progress and when the truck would be done. Really appreciated that!
Great Service Department. Matt and Q are awesome and our very knowledgeable on up to date information on vehicles. Josiah is a great salesman. Very nice and is up to date on information about new vehicles and is their to help you pick the right vehicle for your needs.
Ethan and Phil were amazing! Great work fellas! Thanks for the efficiency and quality work
Josiah was great to deal with. Really like my new to me truck.
They shafted me out of my retiree employee 25% discount. They replaced rr calpier.MOPAR suggested retail price $185, I paid that
Great customer service. Matt and Q are awesome and so is my salesman Josiah. So very helpful and knowledgeable
The service advisors are the best. Can’t beat Q-man & Matt Price. Helpful, courteous & professional.
Answered all my questions Provided me comfortable space to work on my iPad while car repair was being completed Reminded me repeatedly of my appt. Advised me of a potential future concern Treated me with respect
Greg Fleischman did a great job selling me the vehicle in an honest and friendly manner. He let me know what all was wrong with the truck before I made the trip to the dealer and knocked off some money for the cost of tires that need replacing. Purchasing this vehicle was super easy.
They did a steering column replacement. They had the car done in the time promised. Kept me informed during repair. Very friendly and explained all that was done.
Excellent service. Through my van, checking everything. I am very happy with your service! Thanks!
They do a great job and give you great service at reasonable price and get you in and Out in a reasonable time
They always do a thorough job and explain the work that needs to be done.
They were good to the customer and the salesman was good. Thank you for the service.
Parkway is the best Ford dealership around. They are very honest and fair.
I made two trips to the quick lane for an oil change and tire rotation. Tuesday 12/20/22 I arrived shortly after 10am and was told it was going to be at least 3 to 4 hour wait so as discussed with new service staff I would come back the following day at opening which is 8am to get quicker service; seeing as I would have to wait at location with my 8yr old son since we don’t have family close to dealership for rides back and forth. I arrived to the quick lane the next day on Wednesday 12/21/22 right before 8am and ...
problem with the new bronco fixed without a problem or headache we would shop here again
Friendly greeting. Prompt service. Nail in my tire.
They were busy, but that's to be expected. Especially on a Saturday. They do work in a timely manner. I trust them with my car. Wouldn't take it anywhere else. Very nice people.
Have Bought two vehicles from this dealership, both them and my salesman Jeff Numbers were great to work with.
Second vehicle ordered thru this dealer, the dealership and salesman Jeff N., were great to work with.
they took good care of my car. found the problem and have a plan of action to repair it. Very friendly and clean place.
Very nice and professional staff. I like working with Matt and Q at the service desk and Scotter is one of the best mechanics they have.
The warranty recall work was done in a timely manner but I had to search for someone to help me, to drop off my car and to pickup when it was done.
Always top notch service from staff, clear explanations, timely completion of repairs, and a friendly atmosphere!
Had a very good experience dealing with this dealership.This is my second purchase from them and both times have been great. Good people. Thank you guys!
Great service great people Phil did an amazing job helping out. He should get a promotion.
Service was very good. Nothing Else to say. Blah, Blah, Blah, Blah, Blah, Blah, Blah
Great service, very clean operation, techs are very good. I wont take my vehicle anywhere else for repairs.
Good service but they said they would follow up with a car check up for the Key battery and never gave me a call
Recall
This vehicle was in due to a factory recall. Service department was great. I received several reminders and car was done ahead of schedule.
Very reliabe and always doing a great job. Very professional and courteous. Will also go there.
Completed repairs for a recall. The staff were friendly and courteous. Everything was handled in a very professional manner. I will return for any repairs or service. Highly recommend.
The sales person in Parkway Ford does the right thing time and time again. They were able to do everything that they promised.
Would have been 5 star review, but took 3hrs after my appointment started to get my car when the repair took 1.5hrs, otherwise great people awesome waiting area and not 1 other complaint. 😊
I visited there for an oil change and tire rotation back in the summer and they were super quick!
Great service, and advisors,wont take my vehicle anywhere else. whole staff very helpful very happy Robert
Everybody is very friendly and quick would refer them to anybody
A very convenient place is Quick Lane where service is always courteous and the service work excellent. Highly recommend.
Very courteous to my needs, prompt service, Job completed sooner than expected and car was as clean as when it was taken in.
Had to drop car off early because had other appointment, was notified car was ready by my original appointment time. Great job.
They went out of their way to get parts for my daughter’s car so she could make a trip back to college after Thanksgiving break.
Service team was very nice from the scheduling thru greeting me when I dropped off my truck. Their communication on the repairs were excellent
Recall was completed as expected in the time given.I was very pleased with the service.
Efficient and job well done. Everyone was friendly and helpful and having service locally is an added bonus.
Waited on site. Nice atmosphere - relaxing. Appreciate quoting prices before starting work. I think I'm winterized now
Great experience
I had ordered tires through Parkway Ford to which Laurie (hope I spelled her name right), in service was very helpful. The day I went in, they were very busy & short handed due to some service staff were ill. However they were very professional & stopped at nothing to ensure the tires were installed and aligned properly. Appreciated the hard work & get it done attitude!
Great Service, Reasonable Prices, Friendly Staff and very Knowledgeable. My first experience with Parkway Ford, Mat,Q and Josiah Sparling were very helpful. Didn’t get my car washed though because of the weather. I will definitely be back a Great Team…….
Great place too by a car and great place for Severe. At Parkway ford. The best.
Courteous and friendly service. High quality work at a reasonable price. Convenient drive up service!
Always great friendly service.
My visit went very well. The staff are all honest and considerate. I really enjoyed finding out the repair cost was much, much less than expected and after the test drive, a free car wash was given to us. Thank you
Sales was very knowledgeable and was able to give service options since the cost of repair was very high.
They took it for a test ride and took it back and had a technician person verify the diagnosis and fixed it with in 2 1/2 hours and had me on the road
Everything was great! Love bringing my car here to be serviced.